Brittany Bergquist and her 12-year-old brother Robbie saw a news report about a soldier's $7,600 phone bill from calling home. They started with $21 to help, then found a way to recycle old phones into calling cards. Their charity now reports more than 400 million minutes provided to deployed troops, and over 3,000 drop-off sites still collect old phones.

Two Kids, $21 and a Pile of Old Phones

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In 2004, a teenage girl and her 12-year-old brother watched a newscast about an Army Reserve soldier who had run up a $7,600 cell phone bill calling his family from overseas. Brittany and Robbie Bergquist decided to do something about it. The U.S. Army gives their ages at the founding as 13 and 12; NBC News, in December 2004, listed Brittany as 14.

$21 and a Trip to the Bank

According to the U.S. Army, the siblings took $21 to their local bank in the hope of helping pay the soldier's bill. An NBC News report from the time described the money as $14 from their piggy banks plus $7 more from friends.

NBC also reported that the soldier was from Massachusetts, and that T-Mobile later forgave much of his bill. NBC described their father as a science teacher.

The Phones Piling Up at Home

The next idea came from the house itself. The Army account says hundreds of used cell phones were taking up space in the family's garage, den and hallway, and that the idea of recycling them to buy calling cards was born. Phones could not be sent to deployed troops directly because of security issues.

Teenage Robbie and Brittany Bergquist handing a stack of prepaid phone cards to a National Guard sergeant whose unit is deploying (DVIDS, 2006)
The Bergquists handing prepaid phone cards to a deploying National Guard unit

That became Cell Phones for Soldiers, which turns donated phones into international calling cards for deployed service members.

What the Numbers Say Now

The organization's website lists 25 million cell phones and tablets recycled and says more than 3,000 authorized drop-off locations take donations. Its home page reports 450 million minutes provided to deployed service members, while its About page rounds that to 400 million.

Those are the charity's own totals, so the safest reading is "more than 400 million minutes." Even so, the scale is the point: a calling-card fund that began with a handful of dollars and a pile of old phones.

Still Taking Phones

The drop-off network is still running, and the charity's site says it also provides veterans with a free phone and a year of paid phone service.

Source:U.S. Army

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Frequently Asked Questions

Who founded Cell Phones for Soldiers?
Siblings Brittany and Robbie Bergquist founded it in 2004 as kids, after seeing a news report about a soldier with a very large phone bill from calling home. The Army gives their ages as 13 and 12; NBC listed Brittany as 14 that December.
How much was the soldier's phone bill that inspired it?
The U.S. Army reports a bill of $7,600. NBC News also reported $7,600 in charges from calls home from Iraq, and that T-Mobile later forgave much of it.
How does recycling old phones help troops call home?
The charity recycles donated phones, and the idea from the start, per the Army, was to use that to buy calling cards for deployed service members.
How many minutes has Cell Phones for Soldiers provided?
The charity's home page reports 450 million minutes provided to deployed service members, while its About page lists 400 million. Both are the organization's own totals, so more than 400 million is the safe figure.

Verified Fact

Verified Oct 17, 2026 · 5 sources checked

Source: U.S. Army
Show verification details

Claims checked

  • Brittany and her brother Robbie, 12, saw a newscast about a soldier's $7,600 phone bill in 2004
  • They took $21 to their local bank to help pay it
  • Brittany's age corrected to "teenage" because sources give 13 (Army) and 14 (NBC, Dec 2004)
  • Hundreds of old phones piled up at home and the recycling-for-calling-cards idea followed
  • The charity reports more than 400 million minutes (400M and 450M on its own pages) and over 3,000 drop-off locations

Sources: U.S. Army, NBC News, Cell Phones for Soldiers, DVIDS

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